Billing and Refund Policy

Last updated: February 26, 2026

At Bounceproof, we provide high-precision email validation services designed to safeguard your sender reputation. Our pricing structure is built on transparency, ensuring that you only pay for the value you receive. As a self-serve platform under BeFiSc pvt Ltd, we offer the flexibility to scale your email cleaning needs as your business grows.

Flexible Billing Models
To accommodate diverse user requirements, Bounceproof offers two distinct purchasing paths:

Pay-As-You-Go (Credits)

This option is perfect for businesses requiring periodic bulk email cleaning. You can purchase credits in tiers; as the volume of credits increases, the cost per credit decreases.

Monthly Subscription Plans

Designed for high-frequency senders and platforms utilizing our API email verification. Subscriptions provide a recurring monthly credit allowance at a discounted rate, ensuring consistent email deliverability.

The Credit System & Usage
We utilize a simple 1:1 credit-to-email ratio for all email address verification tasks.

Deduplication

To ensure cost-efficiency, you are not charged for duplicate email addresses within the same uploaded list.

Verification Accuracy

Credits are applied toward comprehensive checks, including syntax validation, domain confirmation, company name, name etc.

Credit Longevity

Pay-as-you-go credits remain in your account indefinitely and do not expire. Subscription credits are renewed at the start of each billing cycle.

Evaluation & Trial
We invite users to test the accuracy of our list cleaning tool before making a financial commitment.

Initial Credits

Upon registration, new accounts are granted free email verification credits.

Feature Access

Trial users have full access to our dashboard, including disposable email detection and real-time reporting features.

Secure Payments & Parent Entity
All financial transactions are securely processed by our parent company, BeFiSc pvt Ltd.

Self-Serve Management

You can manage your plan, upgrade your credit balance, or download invoices directly from your Bounceproof dashboard.

Invoicing

All purchases generate an automated tax-compliant invoice available in your account settings.

Satisfaction & Refund Policy
We are committed to maintaining the lowest email bounce rate for our clients.

Unused Credits

Refunds for unused pay-as-you-go credits may be requested within 30 days of the purchase date.

Commitment to Quality

If you experience any technical discrepancies or results that fall below our 99% accuracy benchmark, our team will conduct a manual review to ensure your requirements are meet.

Contact & Support
We prioritize your experience and are here to assist with any technical or billing concerns. Should you have any questions or encounter any issues while using our services, please reach out to our support team for a formal resolution.